The campaign by Danish ad agency Uncle Grey highlights BK's very own customer service pledge. Hamburger King's efforts to kobold rival McDonald's have been endlessly creative in recent years, whether it's supplying customers one-cent Whoppers when they're near a McDonald's or teasing its rival over its association along with clowns. The latest work, from Denmark, highlights purchaser service by replying in order to McDonald's customer complaints upon the brand's Facebook webpage.
The effort, by means of firm Uncle Grey, noticed Fried chicken King write particular acknowledgement to over a 1, 000 consumers who had still left customer service-related comments upon the McDonald's Twitter web site over the course of last Wed night (Sept. 24). For every of them all, the brand offered away from you a voucher for a new flame-grilled Whooper, through a new link supplied in a BK reply.
Often the stop is designed to focus on the fact that Burger King Denmark now pledges that everyone gets a reply within 48 hours independently Facebook page. 버거킹 와퍼 in addition says that will answer everyone as far back in time because Facebook allows.
“Customer service is a massive part of the overall guest experience and we haven’t been doing some sort of good enough career in taking care of the guest visitors on-line. When dealing with this we realized there are even more cheese pizza fans out there that deserve a good reply. We did what we can certainly to assist out, hoping some fire grilled Whopper fancy will help make things better once more, ” says Daniel Schröder, Marketing Director, Hamburger Full Sweden and Denmark, inside a statement.
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