Essential Trip Information — Bhutan

Important notes

1. Entry to Bhutan is very strict and travelers can only enter Bhutan on a group visa as part of a tour. All travelers must arrive on Day 1 and depart on Day 7 to be eligible for a group visa.
2. Bhutan's airlines are renowned for last minute changes to flight timetables into and out of Bhutan. Please allow a minimum of 24 hours transit time before and after your flights into and out of Bhutan. Timetables are available on the Druk Airlines and Air Bhutan websites.

Passports, visas and entry requirements

PASSPORT
You’ll need a valid passport to travel internationally and most countries require your passport to have a minimum of 6 months validity, so remember to check the expiry date.

We need your passport information to get everything ready for your trip so it’s important that the information on your booking matches your passport exactly. Please take care to provide the correct details. We recommend carrying a copy of the photo page of your passport while traveling and leaving a copy at home with family or friends.

VISAS & ENTRY REQUIREMENTS
Many countries require a visa and obtaining the correct visa for your trip and any countries you may transit through is your responsibility. We recommend you check your visa requirements as soon as you have booked your trip. This will ensure you have time to prepare your documents and for your visa application to be processed. You can check the entry requirements for your nationality on your government's foreign travel advisories, consular websites. 

BHUTAN
All nationalities require a visa for Bhutan. Travellers can only enter Bhutan on a group visa as part of a tour. Independent visas are not issued. The cost of the visa is included in your tour.

The following details are required at time of booking in order for us to apply for your group’s visa:

- A clear uncut scanned colour copy of the two pages of the personal details section of your passport
- Email address you will access while traveling
- Arrival and departure flight details
- Proof of travel insurance that includes your name on the certificate

Due to the controlled nature of travel in Bhutan the group visa application can only be submitted once we have the above details from ALL travelers in your group. Failure to advise any of the information above can slow the visa issuing process, and delay the visa for the whole group.

The group visa will be issued between 5 days and 48 hours from departure. We will send your group visa to your traveling email address. Please print this group visa as you must show it at check-in for your flight to Bhutan and on arrival at immigration in Bhutan, where you will have an entry stamp placed in your passport.

The group visa is issued by the Royal Government of Bhutan and will contain the nationality and passport number of every member of the group who is traveling on the same departure.

If you are traveling through India, you may need a visa, even if you are not staying in the country. Please refer to your government's foreign travel advice for most up to date information.

Medical and health information

GENERAL HEALTH
All travelers need to be in good physical health in order to participate fully on this trip. For the safety and wellbeing of yourself and others, if you are unwell prior to traveling, please stay at home and contact us to make alternative arrangements.

When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to manage and enjoy our style of travel. Please note that if in the assessment of our group leader or local staff a traveler is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, we reserve the right to exclude them from all or part of a trip without refund.

You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements in their original packaging as they may not easily be obtained while traveling. If you are carrying medication, ensure you check your government's foreign travel advice for any local restrictions or requirements. 

COVID-19
The safety and well-being of our travelers, leaders, crew, staff, and suppliers continues to remain our highest priority as we travel. We have no specific vaccination, testing or vaccination requirements, however please be aware that some parts of the world still require COVID-19 vaccination or testing as part of their entry requirements and may have their own quarantine or isolation protocols. 

ALTITUDE SICKNESS
Much of Bhutan is at elevations of over 2,500m and travelers can be affected by altitude sickness. Altitude sickness can be life threatening and can affect anyone, even the physically fit. Those more at risk include people who have had altitude sickness before, who exercise or drink alcohol before adjusting to the altitude, or who have health problems that affect breathing. See your doctor prior to traveling to Bhutan to get advice specific to you and your situation. Monitor your health and well-being during the trip and report immediately to your leader if you feel unwell. Ensure your travel insurance covers you for altitude sickness and medical evacuation.

MOSQUITO-BORNE ILLNESSES
Outbreaks of dengue fever and malaria have been known to occur in Bhutan. Protect yourself against mosquito-borne illnesses by taking measures to avoid insect bites, including using insect repellent and wearing long, loose-fitting, light-coloured clothing.

Food and dietary requirements

While traveling with us you'll experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. If you have dietary requirements and/or food allergies, please let your booking agent know prior to departure.

BHUTAN FOOD:
Generally, meals will be buffet style and taken in your hotel or guesthouse. Lunches and dinners normally include a selection of western, Chinese, or Indian style dishes, with some local specialties on occasion. Don't forget to try emma datse (chili and cheese) and red rice. Rice and vegetable dishes are always present for every meal. Vegetarians are well catered for and meat is the exception rather than the rule with most meals. 

Restaurants will cook three or four dishes per group to share. Choices are limited and feedback has suggested that the food isn't the main reason to visit Bhutan. Meals may become a little monotonous with similar offerings at most restaurants. 

Please don't be offended that your leader and driver do not eat with you. This is the custom in Bhutan and leaders and drivers generally eat together in another section of the restaurant.  

Accommodation

The style of accommodation indicated in the day-to-day itinerary is a guideline only and may change. On some occasions, alternative arrangements may need to be made due to the lack of availability of rooms in our preferred accommodation. In these cases, we will use a similar standard of accommodation.

Throughout the trip, we request that our properties prepare rooms in time for our arrival, especially if we're arriving prior to normal check-in time. However, this isn't always possible which means we won't be able to check-in immediately on arrival at some hotels. Instead, we can store our luggage and explore our new destination or on some trips, have use of shared day rooms until all rooms are available.

Transport

BHUTAN:
Whilst there are approx 8000km of roads in Bhutan, the quality varies greatly depending on proximity to the major towns of Thimpu and Paro. As such, even short distances can take longer than expected. Bhutan is currently upgrading a lot of its road network and delays are common. Roads are narrow and speeds are slow. Landslides are common, particularly after rain and occasionally trips are diverted due to debris blocking roads. Thimpu is also famous as the worlds only capital city without a traffic light.

Money matters

SPENDING MONEY
When it comes to spending money on the trip, every traveler is a little different. You know your spending habits better than we do, so please budget an appropriate amount for things like optional meals, drinks, shopping, optional activities, and laundry. Make sure you have read the itinerary and inclusions thoroughly so you know what is included in the trip price and what you may need to pay for while traveling.

BHUTAN
The official currency of Bhutan is the Bhutanese Ngultrum (BTN). The Indian Rupee is also accepted as legal tender in Bhutan, but Indian currency in large denominations may not be accepted. You can exchange all major currencies at the airport on arrival. Ensure you have new, clean and undamaged notes. Also, note that there are variable rates for bigger foreign currency notes and currency notes of smaller denominations. Higher denominations get you a better exchange rate. ATMs are common in towns. EFTPOS services are available nationwide, including at most hotels. Credit cards are not widely accepted, but can be used at reputable hotels. It is not possible to exchange BTN outside of Bhutan so ensure you keep any exchange receipts in order to convert any remaining currency back before you leave.

CONTINGENCY FUNDS
We try to plan for every eventuality, but there are still some things beyond our control. We reserve the right to change an itinerary after departure due to local circumstances or a Force Majeure Event. In such emergency circumstances, the additional cost of any necessary itinerary alterations will be covered by you. Please note we are not responsible for any incidental expenses that may be incurred as a result of the change of itineraries including but not limited to visas, vaccinations or non-refundable flights. Make sure you have access to an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last-minute changes to enable our trips to continue to run, and as a result, there may be some extra costs involved. The recommended amount is listed in USD for the relatability of universal travelers, however, local currency may be needed once in the country to cover these costs.

TIPPING

The following amounts are based on local considerations and feedback from our past travelers:

Hotels / Restaurants: USD 0.50 - 1 for porters and restaurant staff

Drivers: You may have a range of drivers on your trip. Some may be with you for a short journey while others may be with you for several days. We would suggest a higher tip for those more involved with the group however a base of US$ 1-2 per person, per day is generally appropriate.

Local transport: For a city tour we suggest US$ 1 per person, per day.

Your Group Leader: You may also consider tipping your leader for outstanding service throughout your trip. The amount is entirely a personal preference; however as a guideline US$ 5 per person, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service.

Packing

What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are traveling. Generally speaking, we recommend you pack as lightly as possible and make sure that you are able to carry and lift your own luggage, and walk with it for short distances or up or down a flight of stairs. Our travelers usually find the smaller their luggage is, the more they enjoy the trip not having to worry about carrying heavy bags! Aim to keep your main luggage under 15kg.

Many travelers carry their luggage in a compact smaller suitcase or backpack with wheels. We recommend your bag has carry straps or handles so it is easy to lift and carry for the times you are unable to wheel it (ie. on rough surfaces or up steps).

If you are taking overnight trains, or primarily using public transport then the smaller your luggage the easier it will be to store under or above bunks. Large suitcases may not be able to be taken on board. A lockable bag or small padlock for your bag will be useful especially when traveling on public transportation as well.

You'll also need a day pack/bag to carry water, camera, swimming suit, hiking shoes and jacket etc. when you’re exploring during the day.

WATER BOTTLE
Please bring your own water bottle to refill along the way. Although it can be difficult to avoid bottled water when traveling, please use the water dispensers which are provided on some of our vehicles and at some of our accommodation. Your leader will advise whether tap water is safe to drink in your destination and if it is you can simply refill with tap water. When unable to avoid bottled water it is better to buy the largest available and distribute into your smaller bottle for the day. If you are walking or trekking as part of your trip you will need to carry at least 2L of water with you.

Phone and internet access

BHUTAN:
Internet access is generally fast and very good in both Thimpu and Paro. There may be limited internet access in smaller towns and villages. WiFi is generally free in the lobby and restaurant section of a hotel but charges may apply for internet use within your room.

Climate and seasonal information

WEATHER IN BHUTAN
Bhutan can be divided into three areas. In the south, you’ll find the lowlands fronting the Indian border, which enjoy a subtropical climate. This region sees monsoonal rains from June to mid-October and mild winters through December, January and February.

Travel north and the climate becomes progressively colder as the Himalaya rise. The central belt of the country, in the lower foothills of the Himalaya, features cold, dry winters and warm summers with monsoonal rains on the southern sides, while the valleys experience less rainfall thanks to the mountains’ protection.

In the northern regions, as the Himalaya rise above 2500 metres (8202 feet), the winters are cold and while the summer can be warm, the valleys are generally protected against monsoonal rain.

Group Leader

All group trips are accompanied by one of our group leaders. The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. We endeavour to provide the services of an experienced leader however, due to the seasonality of travel, rare situations may arise where your leader is new to a particular region or training other group leaders.

Your leader will provide information on the places you are traveling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious, and social aspects. We aim to support local guides who have specialised knowledge of the regions we visit. If you are interested in delving deeper into the local culture at a specific site or location then your leader can recommend a local guide service in most of the main destinations of your trip.

Safety

Most national governments provide regularly updated foreign travel advice on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all destinations and activities on your trip. 

We strongly recommend the use of a neck wallet or money belt while traveling, for the safe-keeping of your passport, flight tickets, cash and other valuable items. Leave your jewellery at home - you won't need it while traveling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage.

Your leader will accompany you on all included activities, however, during your trip you'll have some free time to pursue your own interests or relax and take it easy. While your leader will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your itinerary, and we make no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your Leader has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns.

PETTY CRIME:
The crime rate in Bhutan is low, but there are occasional thefts and petty crime, such as pick-pocketing and purse snatching in areas frequented by tourists.

A couple of rules

We like to think our travelers are all connected by a love of adventure and passion for seeing the world in a different way. We've laid down a few non-negotiable rules to ensure everyone feels connected, comfortable and safe on our trips.

We ask that you respect your fellow travelers, group leader, and local people and places we visit in all circumstances. We don't tolerate any forms of violence and expect that you follow the local laws, customs and regulations in any destination we travel to. Any behavior contrary to the above, including any behavior that prevents our staff from performing their duty of care or continuing the itinerary as planned, may result in travelers being removed from the trip.

If you consume alcohol while traveling, we encourage responsible drinking and expect you to abide by local alcohol laws.

To ensure the well-being of everyone on the trip, all decisions made by group leaders and ground staff are final.

Romantic relationships between travelers and group leaders are not permitted while on trip.

By traveling with us, you agree to comply with these rules and the laws and customs of all countries visited.

If something is concerning you during your travels with us, please speak to your group leader or local guide immediately. 

Travelling on a group trip

As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of traveling in a group. Your fellow travelers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travelers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons, we are unable to provide you with contact details and any personal information about your fellow travelers booked on your trip prior to departure.

SOLO TRAVELLERS
The beauty of our style of travel is that it caters to travelers who are traveling solo and who want to meet and share experiences with like-minded people.

On our trips rooming is organised on a twin-share basis. We pair up solo travelers with another traveler of the same gender as per the gender marker on each of their passports.

As a responsible tour operator, we strive to create a safe and inclusive environment for everyone. In the case that your gender identity differs from what is indicated on your passport, please contact us so that we can discuss rooming options with you.

We also have an optional single supplement available on most trips for travelers who prefer to have their own room. Please note that this only applies to accommodation during the tour. Pre-trip and post-trip accommodation booked through us will be on a single room basis.

Travel Insurance

Travel insurance is compulsory on all our trips for those traveling internationally. We require that at a minimum you are covered for medical expenses including emergency repatriation. If you are traveling within your home country or region please confirm before travel that you are entitled to access the public medical system easily should an accident occur. We strongly recommend all travelers have a policy that also covers personal liability, cancellation, curtailment and loss of luggage or personal effects. For international trips, you will not be permitted to join the group until evidence of travel insurance and the insurance company's 24-hour emergency contact number has been sighted by your leader.

If you have credit card insurance your group leader will require details of the participating insurer/underwriter, the level of coverage, policy number, and emergency contact number rather than the bank's name and your credit card details. Please contact your bank for these details prior to arriving in-country.

For travelers who reside within the European Union, Switzerland or USA the requirement to purchase travel insurance cannot be compulsory. However the purchase of travel insurance is still highly recommended, and travelers from these regions who decline travel insurance when traveling outside of their home region must sign a Travel Insurance Waiver Form at the Group Meeting, recognizing personal responsibility for emergency medical and repatriation costs should they arise.

Problems and emergency contact information

While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.

We recognize that there may be times when your group leader/local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager.

Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still traveling will give us the opportunity to resolve the issue in real-time.

Itinerary changes
Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. Due to weather, local conditions, transport schedules, public holidays, or other factors, further changes may be necessary to your itinerary once in-country. The order and timing of included activities in each location may also vary seasonally to ensure our travelers have the best experience. Your tour leader will keep you up to date with any such changes once on tour.