Essential Trip Information — Peru

Important notes

PASSPORT DETAILS REQUIRED
Full passport details are required for all passengers at the time of booking.

1 DAY INCA TRAIL PERMIT
In order to obtain the necessary permit to trek the Inca Trail, we must be provided with accurate details of the passport to be used whilst traveling in Peru. If the name, passport number, nationality or date of birth shown on the permit are different from the passport, park authorities will refuse entry. If passport details have not been supplied, the permit cannot be issued. Please provide this at time of booking to avoid disappointment.

Passports, visas and entry requirements

PASSPORT
You’ll need a valid passport to travel internationally and most countries require your passport to have a minimum of 6 months validity, so remember to check the expiry date.

We need your passport information to get everything ready for your trip so it’s important that the information on your booking matches your passport exactly. Please take care to provide the correct details. We recommend carrying a copy of the photo page of your passport while traveling and leaving a copy at home with family or friends.

VISAS & ENTRY REQUIREMENTS
Many countries require a visa and obtaining the correct visa for your trip and any countries you may transit through is your responsibility. We recommend you check your visa requirements as soon as you have booked your trip. This will ensure you have time to prepare your documents and for your visa application to be processed. You can check the entry requirements for your nationality on your government's foreign travel advisories, consular websites.

It is a requirement of the Peruvian Tax Authority for our trip leaders to show proof that all travelers on our groups are foreign tourists and are thus exempt from the 17% Value Added Tax (VAT) charged to locals. This may require your trip leader to take a photograph of your main passport page and the page showing the immigration stamp you receive upon entry to Peru.

Medical and health information

ALTITUDE SICKNESS:
Parts of your trip go above 2800 metres / 9200 feet where it is common for travelers to experience some adverse health effects due to the altitude - regardless of your age, gender and fitness. It even happened to Sir Edmund Hillary!

Before your trip:
Some pre-existing medical conditions are known to severely worsen at high altitude and be difficult to adequately treat on the ground, leading to more serious consequences. It is imperative that you discuss your pre-existing medical condition/s with your doctor. We understand certain medications are reported to aid acclimatizing to high altitude. Please discuss these options with your doctor.

During your trip.
While our leaders have basic first aid training and are aware of the closest medical facilities, it is very important that you are aware of the cause and effects of traveling at altitude, monitor your health and seek assistance accordingly.

Food and dietary requirements

While traveling with us you and will experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though. If you have dietary requirements and/or food allergies, please let your booking agent know prior to departure.

Accommodation

The style of accommodation indicated in the day-to-day itinerary is a guideline only and may change. On some occasions, alternative arrangements may need to be made due to the lack of availability of rooms in our preferred accommodation. In these cases, we will use a similar standard of accommodation.

Throughout the trip, we request that our properties prepare rooms in time for our arrival, especially if we're arriving prior to normal check-in time. However, this isn't always possible which means we won't be able to check-in immediately on arrival at some hotels. Instead, we can store our luggage and explore our new destination or on some trips, have use of shared day rooms until all rooms are available.

PERU
Due to local energy supply and infrastructure issues, please be prepared for some cold showers while traveling in Peru.

Money matters

The official currency of Peru is the Peruvian Nuevo Sol (PEN).
Peruvian banks are allowed to reject dollar bills which are old, torn (more than one centimetre) and which have too many stamps on them. Please make sure you don't accept bills in such conditions as you may not be able to use them.

MONEY EXCHANGE - ACCESSING MONEY
With ATMs being widely available in major towns and cities, credit and debit cards are the best way to access money in Latin America (note though that charges are made for each transaction). Please check with your bank before departure that your card is accepted in the countries you are traveling to. Also ensure your bank is aware of your travel plans as - suspecting fraud - they may cancel your cards after the first few international transactions. 

Be aware that your withdrawing limit may vary from country to country (regardless of your withdrawing limit in your home country) and it can be as low as the equivalent to USD100 per day.
It's also advisable to carry some cash in small denominations bills, for those times when ATMs may not be available. US dollars is the most readily changeable currency.

VERY IMPORTANT:
USD100 bills with serial number CB or BE and any other USD bills that are old, torn, written or stamped on will not be accepted by local banks.

SPENDING MONEY:
When it comes to spending money on the trip, every traveler is a little different. You know your spending habits better than we do, so please budget a sensible amount for things like meals not included, drinks, shopping, optional activities and laundry. It's always better to bring a little more than you think you'll need. Also make sure you've read your trip details thoroughly so you know what's included in the trip price and what isn't. This should make budgeting a little easier. 

TIPPING:
If you are happy with the services provided a tip - though not compulsory - is appropriate. While it may not be customary to you, it is of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many destinations. We recommend that any tips are given to the intended recipient by a member of your group, rather than collected and passed on by the group leader.
Restaurants: Tipping is not expected in local markets and basic restaurants. However if you wish to tip, round your bill up to the nearest 5%. In more up-market restaurants we suggest up to 10%-12% of your bill. Some restaurants already include tipping on the final amount, which should be shown on the bill as: propina, servicio or cubiertos.
Your crew: Tipping is entirely voluntary.  If you feel you would like to tip your leader, they certainly would appreciate it. On a number of our trips, we also use a local guide as well as our own crew. These guides live and travel with you through their home country and it is usual to tip them when they leave. We recommend USD10 to USD15 per person
Please allow approximately US$4 for each domestic departure tax and US$31 for international departure tax from Peru.

CONTINGENCY FUNDS:
We try to plan for every eventuality, but there are still some things beyond our control. Please make sure you have access to an extra US$500 per traveler for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last minute changes to enable our trips to continue to run, and as a result there may be some extra costs involved.

Packing

CLIMATE & CLOTHING:
Most people automatically assume that the weather is hot in South America, but because of the higher altitude in the Andes, the temperature can feel quite cold, especially at night. Please pack accordingly.
What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are traveling. Generally speaking you should pack as lightly as possible. On the vast majority of our trips you are expected to carry your own luggage, although you won't be required to walk long distances with it (max 30 minutes).
Many travelers carry their luggage in a backpack, although an overnight bag with a shoulder strap would suffice if you travel lightly. Smaller bags or backpacks with wheels are also convenient although we recommend your bag has carry straps. You'll also need a day pack/bag to carry water and a camera etc for day trips.
Below we have listed the essentials for this trip:
*Comfortable shoes or trainers
* Sandals/flip-flops for relaxing
* Sun-hat
* Torch
* High-factor sunscreen & lipsalve
* Waterbottle
* Insect repellent
* Sunglasses
* Personal first aid kit
* Waterproof bags for valuable items like passports, cameras etc
* A laundry service may be available in some hotels, but we recommend taking biodegradable travel detergent clothes can be washed as you wish.

VALUABLES:
Please try to avoid bringing unnecessary valuables, and use your hotel safe and the safe on the overland truck to store the bulk of your money, passport, and airline tickets. It’s also a good idea to purchase a money belt or pouch that is easily hidden.
We strongly recommend that you photocopy all important documents e.g. air tickets, passport, vaccination certificate, etc. and keep the copies separate from the originals. While not valid, a photocopy makes it very much easier to obtain replacements if necessary.

Group Leader

All group trips are accompanied by one of our group leaders. The aim of the group leader is to assist you to take the hassle out of your travels and help you have the best trip possible. Your leader will provide information on the places you are traveling through, offer suggestions for fun things to do and see, recommend great local eating venues, and introduce you to our local friends. While not being guides in the traditional sense you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious and social aspects.

Safety

Most national governments provide regularly updated foreign travel advice on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all destinations and activities on your trip. 

We strongly recommend the use of a neck wallet or money belt while traveling, for the safe-keeping of your passport, flight tickets, cash and other valuable items. Leave your jewellery at home - you won't need it while traveling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage.

Your leader will accompany you on all included activities, however, during your trip you'll have some free time to pursue your own interests or relax and take it easy. While your leader will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your itinerary, and we make no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your Leader has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns.

A couple of rules

We like to think our travelers are all connected by a love of adventure and passion for seeing the world in a different way. We've laid down a few non-negotiable rules to ensure everyone feels connected, comfortable and safe on our trips.

We ask that you respect your fellow travelers, group leader, and local people and places we visit in all circumstances. We don't tolerate any forms of violence and expect that you follow the local laws, customs and regulations in any destination we travel to. Any behavior contrary to the above, including any behavior that prevents our staff from performing their duty of care or continuing the itinerary as planned, may result in travelers being removed from the trip.

If you consume alcohol while traveling, we encourage responsible drinking and expect you to abide by local alcohol laws.

To ensure the well-being of everyone on the trip, all decisions made by group leaders and ground staff are final.

Romantic relationships between travelers and group leaders are not permitted while on trip.

By traveling with us, you agree to comply with these rules and the laws and customs of all countries visited.

If something is concerning you during your travels with us, please speak to your group leader or local guide immediately. 

Travelling on a group trip

As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of traveling in a group. Your fellow travelers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travelers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons, we are unable to provide you with contact details and any personal information about your fellow travelers booked on your trip prior to departure.

SOLO TRAVELLERS
The beauty of our style of travel is that it caters to travelers who are traveling solo and who want to meet and share experiences with like-minded people.

On our trips rooming is organised on a twin-share basis. We pair up solo travelers with another traveler of the same gender as per the gender marker on each of their passports.

As a responsible tour operator, we strive to create a safe and inclusive environment for everyone. In the case that your gender identity differs from what is indicated on your passport, please contact us so that we can discuss rooming options with you.

We also have an optional single supplement available on most trips for travelers who prefer to have their own room. Please note that this only applies to accommodation during the tour. Pre-trip and post-trip accommodation booked through us will be on a single room basis.

Travel Insurance

Travel insurance is compulsory on all our trips for those traveling internationally. We require that at a minimum you are covered for medical expenses including emergency repatriation. If you are traveling within your home country or region please confirm before travel that you are entitled to access the public medical system easily should an accident occur. We strongly recommend all travelers have a policy that also covers personal liability, cancellation, curtailment and loss of luggage or personal effects. For international trips, you will not be permitted to join the group until evidence of travel insurance and the insurance company's 24-hour emergency contact number has been sighted by your leader.

If you have credit card insurance your group leader will require details of the participating insurer/underwriter, the level of coverage, policy number, and emergency contact number rather than the bank's name and your credit card details. Please contact your bank for these details prior to arriving in-country.

For travelers who reside within the European Union, Switzerland or USA the requirement to purchase travel insurance cannot be compulsory. However the purchase of travel insurance is still highly recommended, and travelers from these regions who decline travel insurance when traveling outside of their home region must sign a Travel Insurance Waiver Form at the Group Meeting, recognizing personal responsibility for emergency medical and repatriation costs should they arise.

Problems and emergency contact information

While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.

We recognize that there may be times when your group leader/local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager.

Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still traveling will give us the opportunity to resolve the issue in real-time.

Itinerary changes
Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. Due to weather, local conditions, transport schedules, public holidays, or other factors, further changes may be necessary to your itinerary once in-country. The order and timing of included activities in each location may also vary seasonally to ensure our travelers have the best experience. Your tour leader will keep you up to date with any such changes once on tour.